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Have a question, need support, or want to learn more? We're here to help.

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Call Us

530-704-5835

Available 24/7 — leave a message and we'll get back to you

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Email Us

support@getdigmoon.com

Product support, technical issues, general questions

billing@getdigmoon.com

Billing, subscriptions, and payments

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Our Location

Chico, CA

Dig Moon is proudly based in Chico, California

Send Us a Message

Fill out the form below and we'll get back to you promptly.

We'll respond within 24 hours for general inquiries.

Product Support

Get dedicated help for the product you use.

Caliber Support

For recruiters using Caliber

Screening issues, account management, team access, billing, reports, or compliance questions.

Enterprise1–30 minutes
Pro1–2 hours
BasicEmail only
Email Caliber Support

Match My Resume Support

For job seekers using Match My Resume

Credit questions, referral codes, resume results, billing, or technical issues.

Response TimeWithin 24 hours
Email MMR Support

Reach the Team Directly

Connect with the right person for your inquiry.

DG

Domingo Gonzales

CEO / Founder

For partnership and press inquiries

Route through support

CP

Cole Pilot

Web Development & Architecture

Technical and development inquiries

cole.pilot@getdigmoon.com
CS

Claude Schmidt

Logic & Strategy

Product strategy and research inquiries

claude.schmidt@getdigmoon.com
SS

Simon Seek

Design & Creative Architecture

Design and creative inquiries

simon.seek@getdigmoon.com

Before You Reach Out

Check our FAQ for quick answers to common questions.

How do I cancel?

No cancel fee, ever. Your access continues through the end of your billing period.

How do credits work?

4 credits for job-specific match ($6.00), 2 for general revamp. Register for 4 free credits.

No data storage?

Your data is not retained between sessions. Every analysis starts fresh.

View Full FAQ

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